Achieve Performance Excellence

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Benefits

The Expertise Advantage

Solving the "Unsolvable"

Maximizing Profit

Expert Consulting

About Us

Expertise and Results

At The ROI Alliance, we have deep and broad skills around creating a management infrastructure and using it to make both strategic and tactical improvements.

How we do it

By The Numbers

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Years of Experience

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Satisfied Clients

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Million Dollars Saved

Services

We help organizations achieve their objectives

Whether its aligning metrics from the CEO on down or running an experiment on the floor, we help our clients take their organizations to the next level of performance...and beyond.

Management Consulting

We can help you turn your aspirations into a set of aligned metrics, link these to the front line, and deploy your strategic plan.

Experimental Design

Our industrial and service research capabilities are unmatched. We can help you answer difficult questions with data.

Change Management

If your process change involves people, you won't get any of the benefits unless they change as well. Let us help you manage change.

Training

Six Sigma, Lean, or any of a number of courses are available. With options for online or on-site training, we can accommodate your needs.

Testimonials

What Our Clients Say

Working with ROI is fun, thought-provoking, intense, and practical. Here are a few thoughts from our clients about what it is like working with our President, Steven Ouellette.

Steve brought to the Office of Contracts and Grants' work his process improvement and project management skills in support of the University's $3b research portfolio and led a significant change initiative that altered business practices that had been embedding for more than five decades.

Working with Steve, I saw and experienced first-hand his ability to collaboratively develop a strategic plan for change, identify policy and business process impacts and modifications needed, and to continually assess the project, need for stakeholder buy-in, and minimize impacts where possible. This was critical to a successful campus-wide implementation that Steve oversaw for us. He was a calm and thoughtful partner amid the swirl of change and I greatly appreciated both his professional guidance and the personal approach he brought to make this initiative a resounding success.

I've had the good fortune to work with Steve while at the University of Colorado. Recently, Steve expertly guided our upper management team through all aspects of developing our next strategic plan. Steve's knowledge of the Business Performance Excellence (BPE) model and his natural leadership skills helped our team of Directors develop a strategic plan over the course of several full-day retreats and months of ongoing communication. What's more, Steve did this with a great attitude and complete professionalism, even when our team of Directors were sometimes spinning their wheels and it felt like progress was not being made. Thanks to Steve's ability to keep us on track and moving forward, we were able to stick to our timeline and complete this task on time. I enjoyed working with Steve and hope to have another opportunity in the future.

Steve Ouellette has been one of Quality Digest's most popular columnists for almost four years. His practical, and often humorous approach to statistics make him popular with beginning and advanced practitioners of statistical process control. What makes his columns such a pleasure to read is that Ouellette approaches statistical problems from a shop floor perspective. When it comes to practical application, Ouellette has been there and done that. Key word: relevance.

Steve was—and may still be, for all I know—a terrific columnist for InsideSixSigma. I wasn't familiar with the world of quality, and still Steve could make me understand the most abstruse math and statistics. He's erudite, witty, and eminently readable. I'd hire him in a heartbeat. You should, too.

Steve is an exceptionally gifted communicator and knowledgeable professional. He was able to bring my executive management team together while explaining advanced business improvement techniques; not an easy thing to do! The Business Performance Excellence process is outstanding and left me with useful business performance metrics systems ..not complex performance processes.

[Steve's] insights and input to the process were invaluable.

We love working with Steve...thank you for everything you do!

Steve rocks...I couldn't have done it without Steve.

Thank you! As always, your knowledge and guidance are truly appreciated!

Steve did an exemplary job in supporting [us] with our strategic efforts.

Steve is a patient facilitator who reads the room well and brings empathy to stakeholders' expressions.

Projects

Our Recent Engagements

Our clients often consider even the fact that they are working with us to be proprietary, but hover over the photo to see what we can tell you about some of our recent engagements.